List of Services

Carousel imageCarousel imageCarousel image

Voice & Data Cabling

We install interior cabling schemes including but not limited to cat5e, cat6, fiber and coaxial cable. Our experienced technicians work with you to determine the fastest and most efficient approach to each job, minimizing down time that costs your company productivity.

New construction? Renovation? Moving a single computer/phone? No job is too small!

Maintenance & Support

We are committed to provide support for most major brands of telephone systems and peripheral telephone products no matter where you purchased the system. These systems include but are not limited to ESI business telephone systems, Samsung, Comdial, Avaya, AT&T partner, Prostar and Norstar systems.

Problems with your current system? Give us a call!

Cloud Services

AWARD WINNING ESI CLOUD PBX

The ESI eCloud PBX™ is an award-winning hosted phone system that leverages the internet for core call processing and routing, eliminating the need for on-premises equipment that require complex programming and maintenance. This powerful solution saves companies both time and money, providing increased scalability and allowing the solution to grow alongside their business. Additionally, unlimited calling in North America and Mexico (some restrictions apply) will help save even more on communications costs.

Now more than ever, businesses need the ability to manage a distributed workforce, whether in the office or working from home. This solution delivers users the critical flexibility and business tools to work from anywhere the job requires. Always on the go? The companion smartphone application lets busy professionals use their mobile phone while accessing the same powerful tools found on their desktop phone.

Dynamic, seamless integrations with popular platforms like MS Teams, Clio, Google and Outlook (and many others) help businesses deliver a professional experience to their customers. Advanced features such as SMS Texting, voicemail transcriptions, call recordings, video conferencing and screen sharing tools provide organizations a wealth of tools to improve their customer service and communications.

Businesses need to be available to communicate with their customers at all times, and ESI’s carrier-grade cloud infrastructure is optimized for maximum uptime and reliability. The network is also encrypted using the latest advanced security protocols to ensure safe and secure communications.


SPECS

  • Automated Attendant (AA/IVR)

  • Busy Lamp Field (BLF)

  • Call History

  • Call Management

  • Call Recording

  • Call Routing & Scheduling

  • Chat

  • Click-to-Call

  • Company Directory

  • Direct Personal Number (DID)

  • Do Not Disturb (DND)

  • Multi-Call Handling

  • Music on Hold (MoH) Management

  • SMS/Text Messaging

  • Speech Recognition in AA

  • Unlimited Local/Long Distance Plans

  • User Presence Status

  • Visual Voice Mail

  • Voice Mail to Email

  • Voice Mail Transcriptions


SOLUTION BENEFITS

Businesses can elevate their communications and benefit from a host of powerful options in the cloud.

Scalable & Flexible

Manage your distributed workforce whether they work from home or in the office, and grow the solution alongside the business.

Optimum Reliability

Built on a carrier-grade network optimized for maximum performance, reliability and uptime.

Cost Savings

Benefit from cost-saving features like unlimited calling in North America (some restrictions apply).

ESI ESTECH SYSTEMS

Purpose-built & Intelligently Integrated, ESI Communications Solutions deliver an unmatched User Experience.